Real people. Real support.
Need help? We’re here.
Questions about your plan, billing, or how True Father works? Send us a note.
We keep things straightforward and respond as quickly as we can.
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Quick help
Common topics
Billing
Questions about charges, plans, or updating your payment details.
Get helpUsing your plan
Need help getting started or making the most of True Father?
Learn moreThe Five-Day Pass
Questions about the five-day Five-Day Pass or your access.
Learn morePrivacy
How we protect your information and your family's privacy.
Our policy
Frequently asked questions
Quick answers for common questions.
How do I access my plan?
After you pay, we email you a one-tap link that opens your account. From then on, log in with your email and the password you set the first time you were inside.
What if I'm having trouble logging in?
Open the most recent True Father email and use the link there. If you have set a password and it isn't working, write to us from the email address on your account and we will sort it out.
Can I change or cancel my plan?
Yes. Open Billing in your dashboard to update your card, switch plans, or cancel. You keep access through the end of the period you have paid for.
Is my payment information secure?
Payments are handled by Stripe. True Father never sees or stores your full card number.
How does the Five-Day Pass work?
It is five consecutive calendar days of True Father for $20, one time. It starts the moment you buy, weekends count like any other day, and it ends on its own. There is no subscription.
How do I reach a person?
Email admin@thetruefather.com. A real person reads every message and replies, usually within one business day.
Still have questions?
Still need a hand?
We’re here.
Write to us any time. Or see the plans and try the Five-Day Pass for five days to see True Father for yourself.
The relationship matters more than the software.